AI Voice Agent for Travel and Hotels
Travel enquiries go cold fast: the customer who asked about a Kerala package at 9 PM has three other quotes by morning. Botify's AI voice agent answers and calls back every enquiry in the customer's language, collects dates, travellers and budget, and hands ready customers to your travel consultants.
- Calls back every package enquiry within about a minute
- Collects destination, dates, travellers and budget
- Sends the itinerary or tariff PDF on WhatsApp during the call
₹5/min all-inclusive · Number ₹500/month · Prices excl. 18% GST
Enquiries arrive when your consultants are busy or offline
Travel leads come from ads, your website and WhatsApp at all hours, and most ask the same first questions: price, dates, what is included. Consultants who are building itineraries cannot call every one of them back quickly, and slow replies lose bookings to whoever answered first.
The AI voice agent handles that first conversation. It answers from the briefing you write, records what the customer wants, and transfers or books a call-back with your consultant for customers who are ready to plan.
How travel & hotels teams use the AI voice agent
Instant call-back for package leads
Website, WhatsApp and Meta lead-ad enquiries get a call within about a minute during calling hours, while the trip is still on the customer's mind.
Inbound enquiry line
Answers calls about packages, inclusions, departure dates and hotel tariffs from your briefing, including evenings and weekends.
Itinerary and tariff on WhatsApp
Sends the itinerary, brochure or tariff PDF on WhatsApp while the call is still going on.
Follow-up on open quotes
Upload customers who received a quote but have not booked, and run an outbound campaign with your own calling hours and retries.
Seasonal campaigns
Call past travellers before school holidays, long weekends or festival season with the offer in your briefing.
What a call sounds like
Example: call-back on a package enquiry
Illustrative outbound call to a lead who filled an enquiry form.
AI agent
Hello, this is the assistant from [Travel company]. You enquired about our Kerala packages. Is this a good time?
Lead
Yes. I wanted to know the price for four days.
AI agent
Sure. Our four-day Kerala package starts at [amount] per person with hotel and transfers. How many people are travelling, and which month?
Lead
Four of us, two adults and two kids. Sometime in December.
AI agent
Noted, four travellers in December. Shall I send the itinerary to you on WhatsApp now?
Lead
Yes please. And can someone tell me about flights?
AI agent
I have sent the itinerary. Our travel consultant will call you about flights. What time suits you?
Illustrative script. Package names and prices are placeholders from your briefing.
What the agent captures
- Name and city
- Destination or package of interest
- Travel month or dates
- Number of adults and children
- Budget range
- Questions asked (flights, visa, inclusions)
- Preferred call-back time for a consultant
Saved to the Botify CRM automatically, with a transcript and recording of the call.
What to put in a travel briefing
- Packages or room types with starting prices, inclusions and departure dates you are happy to quote on a call.
- The PDFs to send on WhatsApp: itineraries, tariff cards, brochures.
- When to transfer: custom itineraries, group bookings, visa questions, and customers ready to pay.
- Which details to collect on every enquiry so your consultants can quote without calling again.
₹5 per minute, all-inclusive
Call charges, speech recognition, voice and AI in one rate, per started minute from a prepaid wallet. Voice number ₹500/month. Included in Pro (₹6,999/month) and Enterprise. Excl. 18% GST.
Get a demo call for travel & hotels
Leave your number and experience the first call your leads and customers would get.
- • Leave your number and the AI agent calls you in about a minute (9 AM–9 PM IST).
- • Or call +91 80 6552 1614 any time — Botify's own AI assistant answers.
- • Talk to it in English, Tamil, Hindi, Telugu, Kannada or Malayalam.
Get a demo call now
Hear the AI voice agent on your own phone. It calls you in about a minute during calling hours.
AI voice agent for travel & hotels: FAQs
Can the AI agent make the booking?
It collects everything your consultant needs and books a call-back or transfers the call. Confirming and taking payment for a booking stays with your team.
Which languages can it speak with travellers?
English, Tamil, Hindi, Telugu, Kannada, Malayalam and other Indian languages, including everyday mixed speech. It switches language mid-call when the customer does.
Can it send the itinerary during the call?
Yes. It can send a PDF such as an itinerary, brochure or tariff card on WhatsApp while the call is still going on.
Does it answer at night and on weekends?
Yes, inbound calls are answered 24/7. Outbound calls go out only in the calling hours you set.
What does it cost?
₹5 per started minute, all-inclusive, from a prepaid wallet, plus ₹500/month for the voice number. It is included in the Pro (₹6,999/month) and Enterprise plans. All prices exclude GST.