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E-COMMERCE

Boost Sales with Smart Messaging

Recover abandoned carts, send order updates, upsell products, and handle returns — all through WhatsApp, SMS & RCS with Botify.

3X
Higher Cart Recovery
45%
Better Engagement
60%
Faster Support
10X
ROI on Campaigns

What You Can Automate

🛒

Abandoned Cart Recovery

Automatically remind customers about items left in cart with personalized offers and time-limited discounts.

📦

Order Tracking & Updates

Send real-time order status updates — confirmed, shipped, out for delivery, delivered — via WhatsApp.

🎁

Product Recommendations

Upsell and cross-sell with personalized product suggestions based on purchase history.

↩️

Return & Refund Management

Streamline returns with automated pickup scheduling, refund tracking, and exchange offers.

💳

Payment Reminders

Send COD confirmation, payment links, and EMI reminders to reduce failed deliveries.

Review & Feedback Collection

Collect product reviews and NPS scores post-delivery with interactive WhatsApp messages.

🏷️

Flash Sale & Offer Alerts

Broadcast flash sales, festive offers, and exclusive deals to segmented customer lists.

📋

Product Catalog on WhatsApp

Share interactive product catalogs with images, prices, and buy buttons directly on WhatsApp.

🤖

Customer Support Chatbot

Handle FAQs, order queries, and complaints with an AI-powered chatbot — 24/7.

INTERACTIVE DEMO

Try It Live

Select a customer and tap an action button to preview the WhatsApp message.

Order Manager

Botify Store — Customer Support

156
Orders Today
12
Pending
3
Returns
PS
Priya Sharma
Order #BF-12345 · 2 items
Out for Delivery
3/4
ItemsWireless Earbuds, Phone Case
Total₹2,998
ETAToday, 2:00 PM
RG
Rahul Gupta
Browse & Order Demo
New Customer
ActivityBrowsing Products
CartEmpty
StatusReady to Order
MK
Meena Kumari
Order #BF-11111 · 3 items
Return Requested
ItemBluetooth Speaker
ReasonDefective product
Refund₹1,299

WhatsApp Preview

9:41...
P

Priya Sharma

online

Today
Welcome to Botify E-Commerce Demo! Select a customer on the left panel and tap an action button to preview the WhatsApp message here.9:30 AM
😊
Type a message
🎤

Ready to Transform Your E-Commerce Communication?

Join thousands of e-commerce businesses using Botify to automate customer engagement.