Privacy Policy

Welcome to Botify! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services related to the Botify Official WhatsApp API.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, business details, and any other information you provide when contacting us or using our services.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and cookies.
• Communication Data: Messages sent via WhatsApp API, including metadata (e.g., timestamps and recipient details).

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and improve our WhatsApp API services.
• Communicate with you regarding inquiries, support, and service updates.
• Ensure security, prevent fraud, and comply with legal obligations.
• Analyze website usage to enhance user experience.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Third-party vendors who assist with our operations (e.g., hosting, analytics, and payment processing).
• Legal Requirements: When required by law or to protect our rights, users, or the public.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can control cookies through your browser settings, but disabling them may affect website functionality.

6. Your Rights and Choices

You have the right to:

Withdraw consent for data processing where applicable.

Access, update, or delete your personal information.

Opt-out of marketing communications.

Request data portability.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies.

8. Cloud API Data Processing

Botify sends messages to the Cloud API. The Cloud API service temporarily stores messages before delivering them to the WhatsApp platform. These messages are deleted automatically after 30 days.

9. Providing and Managing the Service

In the course of providing the Service, Botify may receive, access, analyze, process, and maintain Personal Data on behalf of our customers.

• Our Customers determine the types of Personal Data collected and used within the Service, how it is used, disclosed, and how long it will be stored.
• For any questions related to how your Personal Data is used by our Customers, please contact them directly.

10. Account and Service Usage Information

We collect account information, including contact details, user profile information, and payment details, for managing payments, enabling customer support, and facilitating communication.

• Service usage information is collected to understand how the service is used and to prevent security issues, abuse, and fraud.

11. Marketing and Communication

We may use your contact details for marketing purposes. You can opt-out at any time by:

• Unsubscribing from our email list.
• Sending a request for data deletion.

12. Recruiting and Managing Personnel

If you apply for a job at Botify, we process your personal data for recruitment purposes. Employees’ personal data is used for HR management, payroll, and benefits.

13. Your Data Subject Rights

As a data subject, you have the following rights:

• Right of Access: Request access to your personal data.
• Right to Rectification: Request corrections to inaccurate data.
• Right to Erasure: Request deletion of your data in certain circumstances.
• Right to Restriction of Processing: Request limits on data processing.
• Right to Data Portability: Request your data in a machine-readable format.
• Right to Object: Object to data processing for certain purposes.
• Right to Withdraw Consent: Withdraw consent at any time.

To exercise your rights, contact us at the details provided below.

14. Data Protection and Compliance

We follow industry standards for data security. If you require us to delete your account data, you can request so by sending an email to [Your Email].

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated policy.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Botify
Email: support@botify.in
Phone: 919842526459
Website: botify.in